Add a Calendar Style window which shows by day/week/month exactly what is going on, in similar way to google calendar, with ability to show only your activities, a specific user's activities, all activities, and filters.

To be able to synchronise Workbooks Activities, such as demonstrations/appointments/meetings in Google Calendar

I would like to have re occurring activities so that they can be scheduled like they are in outlook. A lot of our users would see this as a massive function as we are currently now using 3 systems. If we were to have this function we could do all re occurring activities in work books instead of outlook

The ability to create a custom field which is calculated from other fields. Such as currency multiplied by a certain rate, or two multipliers in line items to give the price.

Add support for Linked Lists / Parent-Child. Allow the creation of picklists that are dependent on another picklist. Consider two picklists. Manufacturer and Model. Depending on the value selected in the Manufacturer field, the values available in the Model field would be limited to only the appropriate values:
Ford > Fiesta
Ford > Focus
Ford > Mondeo
This means the child-level picklist (in this case Model) would be limited to a relatively small list of relevant values.

You currently have to edit a report's criteria if you want to use different criteria e.g. a report may be called This Month's New Sales Leads, but you may want to also include the Sales Leads that were created last month.
It would be great if you could specify whether or not a report's definition is "fixed", or can be fed parameters when it's run. e.g. run a report that finds records between date a and date b.

When you have a list of objects, allow editing of values in the displayed columns. Especially tickboxes and dropdown fields. (I think this is already supported for line items on quotations)

When I add a primary contact they autiomatically became a related item - that is a good feature.

But, if I change the primary contact for an activity the original primary contact is then removed as a related item when I click save, that is not a good feature!

An individual is still likely to be related to the activity and it should only ever be the users decision to decide to remove information as no longer being relevant/related to a particular activity.

By allowing completion and follow on of tasks synced with the Outlook Connector, one creates a mobile version of Workbooks using Push Email, without requiring a mobile app.

This also allows for offline working within Outlook

To save duplication it would be great if when you get assigned an organisation workbooks automatically links you to any opportunities for that organisation.

Also when you create an opportunity that it would automatically enter all people from the organisation and any other previous organisation notes.

Automated email signature on replies and forwards - not just on new emails

It would be useful to be able to run a process or bulk action from a report. It would also be useful to expose reports to the API so that some more advanced SQL logic could be applied to reduce the amount of requests needed to complete a process.

A one way sync of Workbooks people,opportunities and leads to Google Contacts, probably sync automatically

The notifications received when cases are updated should include the text of the last update rather than the original case text.

We have field staff/subcontractors and would like the functionality to be able to assign jobs to them and schedule the jobs for example, some jobs are one time jobs, some are weekly, some every two weeks,etc. Linked to this would be the ability to calculate how much to pay the subcontractors/staff after the jobs has been marked as complete in the system. So in a nutshell, we would like to see scheduling and payroll functionality if possible. Thanks.