Workbooks Enhancements & Suggestions

At Workbooks, we think that our customers should have the opportunity to influence our product development priorities.

If you have any suggestions or would like to vote on an existing suggestion, feel free …

Already committed features and new feature candidates can be found published on our roadmap page.

http://www.workbooks.com/Roadmap.html

Please leave your suggestion or vote here ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the “My feedback” filter and select “My open ideas”.
(thinking…)
Reset

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can vote and comment on it.

If it doesn't exist, you can post your idea so others can vote on it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
    1. recurring invoices

      We have clients on a system similar to subscription. It would be great if we could be able to create recurring invoices so that we dont have to manually create invoices for each of them. So an option to recur the invoices on a weekly, daily, monthly basis etc.

      3 votes
      Vote 0 votes Vote Vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        I agree to the terms of service

        You'll receive a confirmation email with a link to create a password (optional).

        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • bank reconciliation

        Maybe i am running away with my mind a bit here but just thought a bank reconciliation feature would be a very useful additional.It will minimise having to manually enter payments and the risk of error. i know there are seperate accounting packages that do this.

        3 votes
        Vote 0 votes Vote Vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          I agree to the terms of service

          You'll receive a confirmation email with a link to create a password (optional).

          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Job scheduling and payroll

          We have field staff/subcontractors and would like the functionality to be able to assign jobs to them and schedule the jobs for example, some jobs are one time jobs, some are weekly, some every two weeks,etc. Linked to this would be the ability to calculate how much to pay the subcontractors/staff after the jobs has been marked as complete in the system. So in a nutshell, we would like to see scheduling and payroll functionality if possible. Thanks.

          3 votes
          Vote 0 votes Vote Vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            I agree to the terms of service

            You'll receive a confirmation email with a link to create a password (optional).

            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • A one way sync of Workbooks contacts

            A one way sync of Workbooks people,opportunities and leads to Google Contacts, probably sync automatically

            1 vote
            Vote 0 votes Vote Vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              I agree to the terms of service

              You'll receive a confirmation email with a link to create a password (optional).

              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Creating an activity when a field is a date.

              We need to create activities during the sales cycle which are defined at the start of the cycle. Currently this involves accessing the acvtiviies tab and creating indivual activities and either writing down the dates and other information or going back and forward between the main screen and activity screen to get the details. It could be as simple as a 'create activity' button available beside the date field which lanched the activity screen and pre-populated the date.

              1 vote
              Vote 0 votes Vote Vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                I agree to the terms of service

                You'll receive a confirmation email with a link to create a password (optional).

                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • 3 votes
                Vote 0 votes Vote Vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  I agree to the terms of service

                  You'll receive a confirmation email with a link to create a password (optional).

                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Clearbooks

                  Would be great if there was a link between Workbooks and Clearbooks!

                  1 vote
                  Vote 0 votes Vote Vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    I agree to the terms of service

                    You'll receive a confirmation email with a link to create a password (optional).

                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Integration with Xero Accounts

                    Integration / synchronisation with Xero accounts in teh same way as is currently supported for Sage.

                    1 vote
                    Vote 0 votes Vote Vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      I agree to the terms of service

                      You'll receive a confirmation email with a link to create a password (optional).

                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • 1 vote
                      Vote 0 votes Vote Vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        I agree to the terms of service

                        You'll receive a confirmation email with a link to create a password (optional).

                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Mailshots & Campaigns - support 'opt-in' as well as 'unsubscribe'

                        At the moment when you send a campaign mailshot, you can include an 'unsubscribe' page which allows people to unsubscribe from all future mail, or from individual campaigns which they've *already* received email from.

                        We'd like to extend this so you could include future possible campaign mailshots on the same page, allowing opt-in as well.

                        eg: You run one general 'Newsletter' mailshot to all customers, but use that page to allow them to opt into more specific campaign newsletters on sub-topics if they wish to.
                        Or a one-off campaign mailshot after an exhibition to new leads allows people to opt… more

                        3 votes
                        Vote 0 votes Vote Vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          I agree to the terms of service

                          You'll receive a confirmation email with a link to create a password (optional).

                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Integration with Kashflow, a book keeping system

                          Have you thought of integraHave you thought of integrating with Kashflow? It's a book keeping system that integrates with CRMs and even online payment merchants like paypal etc... They offer a trial period to allow you check them out and are much more user friendly that sage and much mor eaffordable. Key benefits are it helps SME's with VAT returns, Profit & Loss Statements, Invoicing etc... It's near enough an accountant replacement for many services. Saying that, what's great about it is that many accountants work with Kashflow as they too can be granted access on their own interface. That… more

                          1 vote
                          Vote 0 votes Vote Vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            I agree to the terms of service

                            You'll receive a confirmation email with a link to create a password (optional).

                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • automated email signatures on replies and forwards - not just new emails

                            Automated email signature on replies and forwards - not just on new emails

                            6 votes
                            Vote 0 votes Vote Vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              I agree to the terms of service

                              You'll receive a confirmation email with a link to create a password (optional).

                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Custom (Many to Many) relationships with roles

                              Add a custom field for relationship between records, possibly a many-to-many field. Cases, projects, opportunities... are related to project networks (people other than the owner of the case), suppliers, advisors, etc.

                              For example, I need to track construction projects (my lead) and involved parties: owner(s), engineer(s), prime contractor(s), operator(s), project management, legal... A contractor can be a prime contractor with one project and a subcontractor in another.

                              An attorney may need to track third parties, adverse parties, joined parties, other beneficiaries... as well as the business relationship and subsidiaries of his clients for conflict checks...

                              1 vote
                              Vote 0 votes Vote Vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                I agree to the terms of service

                                You'll receive a confirmation email with a link to create a password (optional).

                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Extend the group paradigm to all objects.

                                Segmenting is key. This is true for contacts (advisors, clients, employees, geographic area, industrial sector, type of services...) but also projects (clients, internal, marketing, cases, HR) etc. Self-populating groups (smart lists) with drag & drop with self-tagging (the item once moved to the list is updated with the list's attributes). Whether you are a small business owner or a mid management director in a large corp, you should have more than one type of project and one type of contacts...

                                1 vote
                                Vote 0 votes Vote Vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  I agree to the terms of service

                                  You'll receive a confirmation email with a link to create a password (optional).

                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • PSA / PPM extension

                                  For professional services, the performance of the service is the first marketing campaign. Furthermore, service delivery may involve a network of stakeholder, supplier, advisors, shoppers, clients, team members... For a professional service firm, it is therefore critical to be able to integrate its service delivery system to its marketing ecosystem. At least a connector to PPM leaders. This is the only reason I cannot switch to Workbooks.

                                  2 votes
                                  Vote 0 votes Vote Vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    I agree to the terms of service

                                    You'll receive a confirmation email with a link to create a password (optional).

                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Unified project management tool (cases, campaign, post-sale service management)

                                    - A case is a project linked to a service or item purchased by a customer -- it is linked to an account and require actions to achieve an outcome by a certain deadline. This action may require document sharing, access to knowledge base, communication with team members...

                                    - A campaign is a project linked to a service or item to be purchased by a costumer...

                                    - A service is a project linked to a contract with a customer...

                                    Those are project items that shares common characteristics. They can be segregated under different view or layout but at their core… more

                                    3 votes
                                    Vote 0 votes Vote Vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      I agree to the terms of service

                                      You'll receive a confirmation email with a link to create a password (optional).

                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • search for postcodes and products in the quick search bar

                                      We would like to do a quick search for postcodes and products in the quick search bar rather than through organisations/ products and adding filters.

                                      3 votes
                                      Vote 0 votes Vote Vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        I agree to the terms of service

                                        You'll receive a confirmation email with a link to create a password (optional).

                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Copy customisation from one database to another database

                                        It takes time to customise a system with picklist values, custom fields, custom page layouts & default saved user views (last two features are due very soon).

                                        It would be great to have a feature that allows customisation to be exported from one database to another. Maybe there could be a copy customisation from Database A to Database B option. This feature would need to allow you to choose which customisation you need to copy. For example, you may want the picklist values and custom page layouts, but you may not want the saved views. There could even be an… more

                                        2 votes
                                        Vote 0 votes Vote Vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          I agree to the terms of service

                                          You'll receive a confirmation email with a link to create a password (optional).

                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • Rename standard field labels and allow translation to multiple languages

                                          Custom fields already offer the ability to add new fields with the field name you require. However, you can't currently rename standard fields, or include translations to other languages. e.g. Your company may refer to support Cases as Tickets and it would be useful to be able to be able to rename Cases to Tickets.

                                          This will make adoption of Workbooks easier as your users will be familiar with the terms and menu options Start > New > "Ticket" instead of the standard Start > New > Case.

                                          Also, if your company operates in more than one language then you… more

                                          4 votes
                                          Vote 0 votes Vote Vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            I agree to the terms of service

                                            You'll receive a confirmation email with a link to create a password (optional).

                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          • "sort" options in reporting

                                            It would be great to have the sort functionality within Workbooks reporting without having to export data - e.g being able to sort a list of data by more than one field such as clients support officer and then surname.

                                            3 votes
                                            Vote 0 votes Vote Vote
                                            Vote
                                            Sign in
                                            Check!
                                            (thinking…)
                                            Reset
                                            or sign in with
                                            • facebook
                                            • google
                                              I agree to the terms of service

                                              You'll receive a confirmation email with a link to create a password (optional).

                                              Signed in as (Sign out)
                                              You have left! (?) (thinking…)
                                            ← Previous 1 3
                                          • Don’t see your idea?
                                          • Post a new idea…
                                          • Workbooks Enhancements & Suggestions

                                            Knowledge Base and Helpdesk