James KayJames Kay

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      started  ·  James KayJames Kay responded

      A project is underway to make Workbooks easily accessible from Mobile devices.

      In Q3 we will deliver the first of several releases. This release will be an online interface for users of Apple devices (iPhone, iPad, iPod Touch) and users of recent Android devices to access and update data in Workbooks using a ‘native’-style user interface.

      Subsequent releases will widen device support (e.g. to include BlackBerry 6 OS and Android tablets) and will eventually deliver an ‘offline’ capability.

      Please feel free to contribute further to this idea.
      We will provide further updates as this idea / feature request progresses.

      James KayJames Kay commented  · 

      @Raquel, @Anonymous – we are intending to release this before the end of this month.

      @Alex – Modern Blackberries, running OS6 and later, are expected to work. If you can contact us I will pass you a URL if you would like to try things out. Older Blackberry devices will, unfortunately, not work.

      James KayJames Kay commented  · 

      @Tim Crook. In the Person ‘show’ screen we are going to allow you to ‘Copy to local Contacts’ which will mean you can locate a set of People (e.g. using the ‘Watched’ flag or by name) and then choose to copy individual records to your phone where they will be available whether you are online or offline.

      Full synchronisation can already be achieved if you are an Outlook user and your iPhone syncs with Exchange: install and configure the Workbooks Outlook Connector. More direct sync – of iPhone Contacts directly with Workbooks via the Mobile client – is not currently planned.

      James KayJames Kay gave this 3 votes  · 
      James KayJames Kay commented  · 

      @Brian We will look to support Windows Phone 7 however the schedule depends on how Microsoft progress with it. WP7 is fairly new and currently the OS is in a start of flux with a new browser being rolled out on it shortly – ‘Mobile IE9’.

    • 38 votes
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        James KayJames Kay gave this 1 vote  · 
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          completed  ·  Keith EvansAdminKeith Evans (Admin, Workbooks Online) responded

          An Audit feature will be delivered in the next release of Workbooks. You will be able to see and report on what has changed on records e.g. If opportunity value, stage, or other fields have changed

          James KayJames Kay gave this 2 votes  · 
        • 28 votes
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            James KayJames Kay gave this 1 vote  · 
          • 14 votes
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              completed  ·  Keith EvansAdminKeith Evans (Admin, Workbooks Online) responded

              Sage Integration is now available:

              SageLink enables users of Workbooks to sychronise orders, credit notes, new accounts and invoice information from Workbooks directly with Sage Line 50 & Sage Line 200, via the Workbooks API.

              SageLink has been developed by Eiger Group, a leading supplier of accounting, CRM and e-business solutions and specialists in Sage integration. The SageLink product can be purchased directly from Eiger Group. http://www.eigergroup.co.uk/crm/wb.html

              James KayJames Kay gave this 2 votes  · 
            • 13 votes
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                completed  ·  Keith EvansAdminKeith Evans (Admin, Workbooks Online) responded

                Note: This was delivered in the Summer 2011 release on 2nd September.

                “We are making improvements to the Template functionality offered by Workbooks. This will allow you to define a template that can generate either a Workbooks Note or Email record, or a Google Docs document.

                Templates will make use of field placeholders / tags e.g. first_name and output the value into the Workbooks Note or Email record, or the Google Docs document. In addition to using fields in the record itself you can also generate multiple sections corresponding to Line Items for example those within an Order or Quotation.

                Once generated, you can share the Google Docs document, restrict access, or allow others to collaborate and make changes. A web link / URL to the document is retained in the Notes tab."

                James KayJames Kay commented  · 

                This was delivered in the Summer 2011 release on 2nd September.

                James KayJames Kay gave this 2 votes  · 
              • 1 vote
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                  completed  ·  Peter TrimmPeter Trimm responded

                  This will be available in the Spring Release scheduled for Fri 26th March

                  James KayJames Kay gave this 1 vote  · 
                • 47 votes
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                    completed  ·  Keith EvansAdminKeith Evans (Admin, Workbooks Online) responded

                    Custom Form Layouts is now available and is located in the Configuration > Customisation screen.

                    Documentation is located here:
                    http://www.workbooks.com/help/form_layouts

                    There are lots of changes in the Autumn Release, and release notes are located in Start > Bulletins.

                    Please also take a moment to reallocate your votes to any of the existing ideas, or log a new one. Thank you.

                    James KayJames Kay gave this 2 votes  · 

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